In this second video of our introduction to the Windows Insider Program, Microsoft engineer Jason Howard explains how we use Insider feedback to build a better Windows. You’ll also hear an amazing story of how feedback from two Insiders helped prevent upgrade issues for potentially hundreds of thousands of users – and how all Insiders are helping to shape Windows for the world.

For more information about Microsoft’s Windows Insider Program, visit: https://aka.ms/info_WindowsInsider.

For more insights click here to access our video playlist: https://aka.ms/WindowsInsider_playlist.